Service Support

Technical Support
CnetSDK.com provides customers with friendly service support plans, including Technical SupportPriority Support, and Premium Support
Priority Service Support
Premium Service Support
  1. Technical Service Support
    To help customers have a satisfied and quick evaluating of our products, CnetSDK.com provides full technical support. See as below. - 24/7 Email Support - promise to respond your request within 24 hours. - Evaluation Support - offer full-featured trials online for customers to fully evaluate suitability and compatibility before making any order. - Documentation Support - provide online tutorials for all products. Customers can get detailed user manual from downloaded package.
  2. Priority Service Support
    CnetSDK.com customers feel free to ask any question or request about technical issues, pre-sales and sales problems. We are pleased to respond your email within 24 hours. Moreover, each purchased product enjoys one year free software update service. - 24/7 Email Support - promise to respond your request within 24 hours. - One Year Free Software Upgrade - new upgrades for the purchased products are free for one year from the purchase date.
  3. Premium Service Support
    CnetSDK.com customers who make the second or more orders or make an order for Annual Software Update Subscription will enjoy premium service support. See as below. - 24/7 Email Support - promise to respond your request within 24 hours. - One Year Free Software Upgrade - new upgrades for the purchased products are free for one year from the purchase date. * Discount for the Second or More Orders - order license at 85% of each target license price. * Discount for Annual Software Update Subscription - order subscription at 30% of the original license price.

NOTE FOR DISCOUNT

   ​There’s no online order links for above discounts. So, please contact us if you are in need of making the second or more orders, or having annual subscription request.    
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